Free Multi-Source Inbox To Help Grow Your Business

Bring Every Message Together — and Never Miss a Call Again

Running a small business means messages come from everywhere: texts from customers, emails from vendors, voicemails, Facebook comments, Instagram DMs, and even Google Business Profile messages and reviews.
Instead of juggling half a dozen apps and missing important replies, the Multi-Source Inbox brings them all together in one easy-to-use screen.

Why It Matters

• Faster response times — no more switching between tabs to find the right message.
• Nothing gets lost — every email, text, chat, call recording, or social message is stored in one timeline.
• Professional follow-up — whether a customer texts you, emails you, or messages you on Facebook or Instagram, you can reply from the same inbox.
• Better teamwork — if you have staff, everyone can see the same conversation history and respond appropriately.
• Instant missed-call recovery — when you can’t answer, the system automatically texts the caller so you never lose a potential customer.

How It Works

One Inbox for All Channels

Connect your business email, phone, SMS, Facebook, Instagram, and Google Business Profile accounts.
Every message flows into a single dashboard for quick, organized responses.

Simple Conversation View

Each customer gets one thread that shows texts, calls, emails, Facebook comments, Instagram messages, and Google messages together.
You see the full story of your relationship with that customer at a glance.

Built-In Call Recording and Notes

Calls are logged automatically.
Add notes after each call so you and your team always know the details.

Quick Replies and Templates

Use pre-written replies for common questions.
Send a text, email, or DM in just a click — without switching platforms.

Google Review Management

See new Google reviews as they arrive.
Respond to reviews directly from your inbox.
If a review is unfair or inaccurate, you can send a dispute email to Google without leaving the dashboard.

Missed Call Text-Back

Even the best-run businesses miss calls — especially when you’re serving customers or on another line.
The Missed Call Text-Back feature ensures those calls don’t slip away.

How It Works
When someone calls and you can’t answer, they automatically receive a personalized text within seconds — for example:

“Sorry we missed your call! How can we help you today?”

Their reply appears instantly inside your Multi-Source Inbox, so you can continue the conversation by text or return the call later.
You can customize the message and even include links such as your booking page or contact form.

Why It’s a Game-Changer
• Turns missed calls into active conversations.
• Saves hours each week by avoiding endless voicemail callbacks.
• Captures new leads automatically with name, number, and timestamp.
• Makes your business look responsive, even after hours.

Example in Real Life

A customer texts you about your business hours — you reply instantly from the inbox.
Ten minutes later, they email you about an invoice — that email shows up in the same thread.
The next week, they message you on Instagram — the DM is logged alongside their text and email history.
Later, they leave you a Google review — you see it in the same inbox, reply immediately, or start a dispute if needed.

Now imagine a call comes in while you’re busy with another client. Instead of losing that lead, your Missed Call Text-Back feature sends an automatic message:

“Hi there! Sorry we missed your call — can you text us your question? We’ll get right back to you.”

The caller texts back a quick question, you respond from your inbox, and another potential customer is saved.

Benefits for Small Businesses

• Save time by eliminating app switching.
• Respond to Facebook, Instagram, and Google Business messages from one place.
• Manage Google reviews with ease — reply or dispute without leaving the inbox.
• Recover missed calls automatically with text-back.
• Look more professional with consistent, fast responses.
• Keep better records of all customer communications.
• Reduce stress knowing everything is in one place and nothing gets lost.

Ready to Simplify Your Communication?

The Multi-Source Inbox, complete with Missed Call Text-Back, is included free as part of the Booqkeeping.com's Business Growth Toolkit.
You’ll never need to hunt for a lost message, miss a customer question, or overlook a review again.

→ Get Started Today to see how it works in action.